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United States Contact

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Local Representatives

Use the menu to find a local representative near you.

Miriad SA Servicio Técnico

Argentina

Florida 621 piso 2 (1005)
Ciudad Autonoma de Buenos Aires

Designa Accesories

Australia

PO Box 2576, Taren Point
NSW 2229

Yousuf A.Wahab Al Hawaj & Sons Co. W.L.L

Bahrain

P.O Box 891, Manama, Kingdom of Bahrain

UAB Norkada

Belarus

Ukmerges str 369A 06327 Vilnius

Telephone

+370 659 214 22

SA Vincent Gaye Co.

Belgium

Angle Victor Hugo Rue du Charron
284 1420 Braine-l’ Alleud

Design Time SA

Belize

PISO 21, DEL EDIFICIO OCEAN
BUSINESS PLAZA, PANAMA

Telephone

305 728 09 94

Design Time SA

Bolivia

PISO 21, DEL EDIFICIO OCEAN
BUSINESS PLAZA, PANAMA

Telephone

305 728 09 94

Seculus da Amazonia Ind. E Com. S/A

Brazil

GIULIAN

Bulgaria

74 Rakovski str.
Sofia, Bulgaria 1000.

Sequel Canada

Canada

240 Riviera Drive, Unit 1A
Markham ON L3R5M1

HBriones Comercial S.A.

Chile

Av. Alonso de Córdova 5151 OF 404 (*)
Las Condes, Santiago

Telephone

+ 86-21-6279-3111

Timex (Shanghai) Trading Co Ltd

China

Room 2603, Level 26, Shanghai Times Square
93 Huai Hai Zhong Road
Shanghai 200020

Telephone

+86 21 5117 6391

Swiss Sport S.A.

Colombia

Av 19 No. 120-62
Bogota

Telephone

(1) 6206923

Watch Centar D.O.O.

Croatia

Jaruscica 15 10 020 Zagreb

Temps Concept s.r.o.

Czech Republic

Zubateho 11
150 00 Prague

Telephone

00420 226 076 500

IBB Amsterdam (Denmark)

Denmark

Lemelerbergweg 42, 1101 AM, Amsterdam

Telephone

+852 2740 7341

Nexcol S.A.

Ecuador

Av. Francisco de Orellana, Edificio World Trade Center, Torre B, Piso 13, Oficina 05

Middle East Trading Co.

Egypt

26 Mahmoud Bassiouny Street
Kasr El-Nil, Cairo

Telephone

+20 2 2575 89 67

Global Watch Parts Trading Oy

Finland

Olarinluoma 7
02200 Espoo

I.B.B. France

France

Urbaparc 1
Batiment F2
Boulevard de la Liberation
93284 Saint-Denis

TT TRENDTIME GMBH

Germany

GRANDKAULE 1
53859 NIEDERKASSEL

M. Tsougia’ sons SA

Greece

51 Ermou Street
105 63 Athens

Caronel Inc

Guam

1807 Army Drive
96929 Dededo

Design Time SA

Guyana

PISO 21, DEL EDIFICIO OCEAN
BUSINESS PLAZA, PANAMA

Telephone

305 728 09 94

Sequel Services AG

Hong Kong

Room 1209-10, Trade Square,
681 Cheung Sha Wan Road,
Cheung Sha Wan, Kowloon

Telephone

+852 2740 7341

Chrono Export Import Ker. Kft.

Hungary

Hunyadi Janos ut 1. 1117 Budapest

Leonard ehf

Iceland

Kringlan 4-12
4th floor
103 Reykjavik

Watches of Switzerland

India

36-G Heera Panna Arcade Haji Ali 400 026 Mumbai

Telephone

+91 22 6146 3838

PT. Gilang Agung Persada

Indonesia

Gedung Artha Graha Building
25th Floor
Jl. Jend. Sudirman Kav. 52-53 12190 Jakarta

Telephone

+62 21 515 03 03

IBB Dublin Ltd.

Ireland

Unit 1.01 First Floor Office
Southgate
Dublin Road
Drogheda
Co Louth

Style Lab Italia Srl

Italy

Via Conservatorio 13-20122 Milano (MI)

Bluebell Japan Ltd. – Accessory Division

Japan

7F Minami-Aoyama M-Square
2-2-3 Minami-Aoyama
Minato-ku, Tokyo 107-0062

Ibrahim & Khalid Abu Shaqra and Partners Co.

Jordan

Abdoun, Cairo Street, Gifts Center Building #14
P.O.Box: 6525, Amman 11118

Telephone

+962 6 5922920

UAB Norkada

Kazakstan

Ukmerges str 369A 06327 Vilnius

Telephone

+370 659 214 22

Starluxe Official A/S Center

Korea Republic Of

#4104 Trade Tower511
Yeongdong-daero
Gangnam-gu
Seoul

Telephone

+82 02 551 5666

Beidoun Trading Co. w.l.l.

Lebanon

Industrial Ardiya Block #1 Building #271
3035 Safat

Time Distribution s.a.r.l.

Lebanon

Ain El Tineh Sakiet el Jenzir Street Beidoun Bldg
1st floor
Beirut

UAB Norkada

Lithuania

Ukmerges str 369A
06327 Vilnius

Telephone

+370 659 214 22

FJ Benjamin Lifestyle Sdn Bhd

Malaysia

12th Floor KH Tower (formerly Menara PanGlobal)
8 Lorong P Ramlee
50250 Kuala Lumpur

REGENCY OVERSEAS, S.A. DE C.V.

Mexico

Hegel No. 221, Piso 9
Col. Polanco V Sección
Del. Miguel Hidalgo
México, D.F.
CP 11560

Planete Montres

Morocco

25 Avenue Fal Ould Oumeir
Rabat 10080 Maroc

Telephone

00212 624 57 60 04

I.B.B. Amsterdam

Netherlands

Lemelerbergweg 42 1101 AM
Amsterdam, Holland

Timekeepers

Nigeria

Shop L98 Ikeja City Mall.
Alausa, Ikeja, Lagos. Nigeria

Optura as

Norway

P.O.Box 2006 3103 Tønsberg

Paramount Enterprises (Pvt.) Ltd.

Pakistan

Dean Arcade
1st Floor
Khayaban-e-Jami Road Block-8
75600 Karachi

Swiss Sport Corporation

Panama

Plaza Regency 1st Floor Via Espana 195 Panama City

Telephone

+ 507 204 2000

The Time

Peru

Av. Javier Prado Este N° 4200 Int. 212 – D – Santiago de Surco

Watchtech Service Ctr.

Philippines

563-Ronquillo Street
Sta Cruz, Manila

Telephone

632 734-7830

ZIBI Techno Sp. z o.o.

Poland

ul. Chodakowska 10

Telephone

+48 46 86 20 125

Eurocrono Portugal, Unipessoal, Lda

Portugal

Rua Marquês de Tomar nº 35, 5º
1050-153 Lisboa

Telephone

213212600

S.C. KAYA TIME S.R.L.

Romania

Bd. Regina Maria Nr 1, Bl. P5B, Sc. 1, Et 7, Ap 21, Sect 4,Bucuresti www.kayatime.com

Telephone

+4021 .336.52.92

Interpack Ltd

Russian Federation

68/1 Malaya Filevskaya St.
121433 Moscow

Telephone

+7 499 146 70 47

Al-Dawliya Watches & Jewellery

Saudi Arabia

3rd Floor
Al-Hamra Center Corniche Road
21495 Jeddah

Telephone

+966 2 664 44 40

Designa Accesories

Serbia

11 Box Road
Caringbah
NSW 2229 Sydney

S&L d.o.o.

Serbia

OSIN BUNAR 268
11070 BELGRADE

Telephone

00381 11 6555630

Service Centre

Singapore

10 Science Park Road, #04-01 The Alpha
Singapore Science Park II,
Singapore 117 684

Telephone

(65) 6736 3933

Slowatch

Slovenia

Gosposvetska 5,
1000 Ljubljana

S. Bacher & Co.

South Africa

5 -7 AYSHIRE AVENUE
LONGMEADOW
MODDERFONTEIN,1645

EUROCRONO S.L.

Spain

Avda, Diagonal 463 bis 6a planta
08036 Barcelona

Design Time SA

Suriname

PISO 21, DEL EDIFICIO OCEAN
BUSINESS PLAZA, PANAMA

Telephone

305 728 09 94

Optura as

Sweden

P.O.Box 2006 3103 Tønsberg Norway

Heno SA

Switzerland

Marktgasse 6a
3600 Thun

Telephone

+41 33 225 75 25

Allied Business Co

Syrian Arab Republic

Abu Rumaneh Opposite of the American Embassy Damascus

Telephone

+963 11 331 61 90

Central Trading Co. Ltd.

Thailand

3388/ 25 -37 Sirinrat Building 8th – 11th Floor, Rama IV rd.,
Klong-ton, Klong-toey
Bangkok 10110

Telephone

02-229-7190 - 5

ALLIED Business Afrique Du Nord

Tunisia

Avenue de la Bourse, Immeuble Rosalys,
3ème étage, Appartement A6.
Jardin Du Lac II,
1053 Tunis, Tunisie.

Telephone

+216 70 016080

Kaya Saat San. Ve Tic. Ltd. Azti.

Turkey

Buyukdere Cd. Noramin Is Mrk. No:237/D Maslak Sisli
34398 Istanbul

Fashion Watch Company Ltd

Ukraine

2, Timirasevskaya Street 01014 Kiev

Telephone

+38044 285 16 76

Ahmed Seddiqi & Sons l.l.c.

United Arab Emirates

Capricorn Tower
17th Floor
Sheikh Zayed Road Emirate of Dubai

Sequel UK

United Kingdom

2 Sovereign Court
South Portway Close Round Spinney
Northampton NN3 8RH

SIRA S.A.

Uruguay

Service Oficial
Sarmiento 2394
Montevideo 11300

Telephone

27113757

Grupo IKA CA

Venezuela

AVENIDA URDANETA EDIFICIO LATINO PISO 11 OFICINA 3, CARACAS

Cititime Co.

Viet Nam

10 Pham Ngoc Thach road , Cititime Mall ,
6 Ward, Dist.3 , HCMC, Vietnam
Cititime Service Center

Frequently Asked Questions

What is the Warranty on GUESS Watches?

U.S. Customers:
We offer a Two Year Warranty on all purchases made from July 1st, 2017. Any purchases made prior to July 1st, 2017 hold a 10 Year Limited Warranty. In the event of a defect or malfunction within the warranty period from date of purchase, your watch will be repaired or replaced, at our option. The limited warranty does not apply to normal wear and tear, abuse or water damage and excludes batteries, case, strap or bracelet; does not cover costs, parts or labor, shipping & handling, defects or damage caused by any source other than GUESS Watches. Proof of purchase is required for all Warranty Repairs.
If you live in the U.S. contact us for more information.

For International Customers:
If you live outside the U.S., please contact your local representative for Country Specific warranty information.

Are GUESS Watches water resistant?

Water resistant: Withstands splashes of water or rain; do not submerge
3 atm/30m/100 ft.: Rain, do not submerge
5 atm/50m/165 ft.: Rain, showering do not submerge
10atm/100m/330ft.: Rain, showering, swimming


Watches will withstand Water Resistance as long as the crystal, crown, push buttons, case and gaskets remain intact. Care and safety: do NOT operate crown or buttons when watch is wet or submerged.

Where can I buy GUESS Watches?

GUESS Watches are available in GUESS and GUESS Accessory Stores; as well as in department and specialty stores around the world. 

Please use our Store Locator to find a location near you.

What if my watch requires service?

If your watch breaks, or if you need a battery replaced, you can download and complete this form and send it to be repaired (U.S. ONLY).

If you live outside of the U.S., please contact your local distributor to find out how to service your watch.

What are the materials used to make GUESS Watches?

The most commonly used materials to make GUESS Watches are stainless steel, brass and genuine leather.


Leather Straps

All Guess Leather straps are Genuine Leather

All Denim Straps have a Genuine Leather Backing

Leather/Denim straps should not be submerged in water

Rubber / Silicone Straps

Rubber/Silicone straps are water resistant, but should not be submerged in water for extended periods of time.

Do NOT expose straps to gases or chemicals (Ex: fragrance sprays, detergents, insecticides, etc.) Stains made by dye, paints and oily substances may be difficult to remove. Due to the composition of the material, straps may harden or discolor after extensive use.

Water Resistant

Watches are marked Water Resistant from 3ATM to 10ATM only as long as lens, buttons, crown, case, caseback and gaskets remain intact. Do NOT operate crowns or buttons when the watch is wet or under water.

Always wipe watch dry after being exposed to water.